Customer Service
Superior customer service is a top priority at FASS. We expect every FASS System to exceed your expectation. Customer satisfaction, your satisfaction, is the all-important ingredient for success to our business.
Normally, technical issues can be resolved by your dealer’s service department, as they can usually inspect the situation physically. If you’re not satisfied with the dealership’s response you can either email or call FASS.
Spencer Ekstam - Technical Manager Ashley Barnhill - Technical Support
Ryan Gelinas - Sales Manager Brent Moreland - Technical Support/R&D
Call 1-866-POWER HP / 1-866-769-3747
Email Techsupport@FASSride.com
To better assist you please gather the following information available:
- Your Name, address and daytime phone number
- Model and Serial Number(Not Motor Number) Example: Model: HD Series, Serial: 00125966
- VIN Number of Vehicle
- Date of purchase
- Nature of Problem
